Turn more completed jobs into 5-star reviews
You already did the work. This makes sure it shows up publicly — automated review requests after every completed job, with follow-up for the ones who meant to and forgot.
Built for home-service businesses. We configure, test and launch it for your business — you are not being handed software to figure out.
Or call (561) 318-1259 if you would rather talk it through first.
Most happy customers never leave a review
The homeowner was delighted. They said so at the door. And then they got in their car and got on with their life, because leaving a review is the kind of thing people intend to do and never actually do without a prompt.
Meanwhile review count and recency are two of the strongest factors deciding who shows up in the map pack when the next homeowner searches. Every completed job you do not convert into a review is a signal you earned and did not collect.
A review request going out after every completed job, at the right moment, with follow-up — plus an alert to you before an unhappy customer becomes a public one-star.
What's included
The one-time fee covers implementation — the work of configuring this for your business. The monthly covers running it.
$297 implementation, then $199 a month. No contract, cancel anytime.
AI Reputation Engine questions
Straight answers. Anything not covered here, ask on the phone.
01How soon after a job does the request go out?
Timing rules are configured during implementation, because the right moment differs by trade. A same-day repair and a two-week roof replacement need different timing. We start with what works for your trade and adjust based on response rates.
02What happens if a customer is unhappy?
You get alerted before it becomes public. The workflow surfaces negative feedback to you directly so you have a chance to fix the job rather than read about it on Google. That is the point of collecting feedback rather than just blasting review links.
03Which review platforms?
Google first, because it is what feeds local search and what homeowners actually check. We can route to Facebook, Angi, BBB or others as well, configured during setup.
04Is it against Google's rules to ask for reviews?
Asking is fine and encouraged. What is not allowed is incentivising reviews, filtering out unhappy customers before asking, or gating requests to only people you expect will be positive. We build the workflow to stay inside those rules.
05How many reviews should I expect?
It depends on your job volume and how good the work is, so we will not promise a number. What we can say is that the difference between asking systematically and asking occasionally is large, and it compounds because recency counts as much as total.
Other Ninelane AI products
Most businesses start with one and add a second once it has proven itself.
See all five on the Ninelane AI overview, or the premium marketing services most clients graduate into.